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Terms and Conditions

Last Updated: January 28, 2026

Agreement to Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and Clarus Inc ("Company," "we," "us," or "our") concerning your access to and use of our website and services.

By accessing our website, engaging our services, or entering into a service agreement, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our website or services.

Electronic Communications

By visiting our website or sending emails to us, you consent to receive electronic communications from Clarus Inc. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

SMS/Text Messaging Terms

By providing your mobile phone number and consenting to receive text messages from Clarus Inc, you agree to receive SMS messages related to:

  • Service notifications and alerts
  • Support ticket updates and system status
  • Appointment reminders and confirmations
  • Important account and security notifications
  • Business communications related to our services

Message Frequency

Message frequency varies. You may receive up to 10 messages per month. The number of messages you receive will depend on your service agreement, support activity, and system alerts. Messages may include active support ticket updates, scheduled maintenance notifications, security alerts, or other time-sensitive service matters. For recurring message programs, the specific frequency will be disclosed at the time you opt in.

How to Opt Out

You may opt out of receiving SMS/text messages at any time. There is no fee or penalty for opting out. To stop receiving messages:

  • Reply STOP: Text "STOP" to any message you receive from us. You will receive a one-time confirmation message and no further messages will be sent.
  • Reply HELP: Text "HELP" to any message for assistance and support information
  • Email: Contact us at info@clarusinc.com to request removal
  • Phone: Call us at 949.482.1770 to opt out

After you send "STOP", you will receive a single confirmation message and will no longer receive any SMS/text messages from us. You may opt back in at any time by contacting us or texting "START".

Message and Data Rates

Message and data rates may apply. Standard messaging rates from your mobile carrier will apply to all SMS messages sent and received. Clarus Inc is not responsible for any charges incurred from your mobile carrier. Please contact your mobile carrier for details about your messaging plan and applicable rates.

Supported Carriers

SMS services are available on major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and others. Service availability may vary by carrier and geographic location.

Privacy and Mobile Data

We will never share, sell, rent, or otherwise disclose your mobile phone number or SMS/text messaging opt-in data to any third party for any purpose. Your mobile phone number and SMS consent information are governed by our Privacy Policy.

Services

Clarus Inc provides technology consulting, implementation, and support services. The specific scope, deliverables, pricing, and terms for any engagement are defined in the applicable service agreement or statement of work executed between the parties.

In the event of a conflict between these Terms and a signed service agreement, the service agreement shall take precedence.

Fees and Payment

All fees, payment schedules, and billing terms are specified in the applicable service agreement or statement of work. Late payments may be subject to a late fee as permitted by law. Clarus Inc reserves the right to suspend services for past-due accounts upon reasonable written notice.

Term and Termination

The term, renewal, and termination provisions for any engagement are defined in the applicable service agreement. Either party may terminate for material breach of these Terms or any governing agreement. Upon termination, Client remains responsible for all fees incurred through the termination date.

Intellectual Property

Each party retains all rights to its pre-existing intellectual property. Client retains ownership of its data and content. Unless otherwise specified in a service agreement, deliverables created for and paid for by Client are owned by Client, subject to Clarus Inc's right to retain and reuse general methodologies, tools, and know-how.

Confidentiality

Both parties agree to maintain the confidentiality of proprietary information disclosed during the business relationship and to use such information only for the purpose of fulfilling obligations under these Terms or the applicable service agreement. This obligation does not apply to information that is publicly available, independently developed, or required to be disclosed by law.

Data Security and Privacy

Clarus Inc implements reasonable administrative, technical, and physical safeguards to protect Client data. However, no security system is impenetrable, and absolute security cannot be guaranteed. Our data handling practices are governed by our Privacy Policy. We process Client data only as necessary to provide services and in accordance with applicable data protection laws.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

IN NO EVENT SHALL CLARUS INC BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES. CLARUS INC'S TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNTS PAID BY CLIENT DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

These limitations do not apply to gross negligence, willful misconduct, or liabilities that cannot be limited by applicable law.

Indemnification

Client agrees to indemnify and hold harmless Clarus Inc and its officers, directors, employees, and agents from any claims, damages, or expenses arising from Client's use of services in violation of these Terms or applicable law.

Acceptable Use

Client agrees not to use our services to violate any applicable law, transmit harmful code, engage in unauthorized access to systems, send unsolicited communications, or engage in fraudulent or deceptive practices. Violation may result in suspension or termination of services.

Third-Party Services

Our services may involve the use of third-party software, platforms, or services. Such third-party offerings are subject to their own terms and conditions, and Clarus Inc is not responsible for their availability or performance.

Force Majeure

Neither party shall be liable for any failure or delay in performance due to causes beyond its reasonable control, including but not limited to natural disasters, government actions, pandemics, labor disputes, or infrastructure failures.

Website Terms of Use

License to Use Website

We grant you a limited, non-exclusive, non-transferable license to access and use our website for lawful business purposes.

Prohibited Activities

You may not:

  • Modify, copy, or create derivative works from our website
  • Reverse engineer or decompile any aspect of the website
  • Use automated systems (bots, scrapers) to access the website
  • Attempt to gain unauthorized access to our systems
  • Use the website to transmit harmful code

User Content

By submitting content through our website (forms, comments, etc.), you grant us a license to use, reproduce, and display such content solely for the purpose of providing services and communicating with you.

Dispute Resolution

Informal Resolution

In the event of any dispute, the parties agree to first attempt to resolve the matter through good faith negotiations.

Mediation

If informal resolution fails, the parties agree to submit the dispute to non-binding mediation before pursuing litigation.

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any legal action arising out of these Terms shall be brought exclusively in the state or federal courts located in Orange County, California.

General Provisions

Entire Agreement

These Terms, together with any service agreements and statements of work, constitute the entire agreement between the parties and supersede all prior agreements and understandings.

Amendments

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting updated Terms on our website or by email. Your continued use of services after changes constitutes acceptance of the modified Terms.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Waiver

No waiver of any term or condition shall be deemed a further or continuing waiver of such term or any other term.

Assignment

Client may not assign or transfer these Terms or any service agreement without Clarus Inc's prior written consent. Clarus Inc may assign these Terms in connection with a merger, acquisition, or sale of assets.

Notices

All notices shall be in writing and delivered by email or certified mail to the addresses specified in the service agreement or, for general inquiries, to info@clarusinc.com.

Class Action Waiver

YOU AGREE TO BRING ANY DISPUTE IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, REPRESENTATIVE, MULTIPLE PLAINTIFF, OR SIMILAR PROCEEDING ("CLASS ACTION"). You further agree to waive any right to participate in any class action against Clarus Inc.

No Class Actions

YOU AND CLARUS INC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both you and Clarus Inc agree otherwise, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.

Waiver of Jury Trial

YOU AND CLARUS INC HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. You and Clarus Inc are instead electing that all disputes shall be resolved by arbitration under this agreement, except as specified in the dispute resolution section above. An arbitrator can award on an individual basis the same damages and relief as a court and must follow this agreement as a court would. However, there is no judge or jury in arbitration, and court review of an arbitration award is subject to very limited review.

Severability of Class Action Waiver

If any portion of this Class Action Waiver is found to be unenforceable or unlawful for any reason: (a) the unenforceable or unlawful provision shall be severed from these Terms; (b) severance of the unenforceable or unlawful provision shall have no impact whatsoever on the remainder of the Class Action Waiver or the parties' ability to compel arbitration of any remaining claims on an individual basis pursuant to the Class Action Waiver; and (c) to the extent that any claims must therefore proceed on a class, collective, consolidated, or representative basis, such claims must be litigated in a civil court of competent jurisdiction and not in arbitration, and the parties agree that litigation of those claims shall be stayed pending the outcome of any individual claims in arbitration.

Contact Information

If you have questions about these Terms and Conditions, please contact us:

Clarus Inc

24701 La Plaza, Suite 203
Dana Point, CA 92629

Email: legal@clarusinc.com

Phone: 949.482.1770

By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

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  • 24701 La Plaza, Suite 203
    Dana Point, CA 92629
  • 949.482.1770
  • info@clarusinc.com
  • Mon-Fri: 9AM-6PM PST

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